Admin Getting Started
Welcome to Solatis administration! This guide walks you through setting up your organization, inviting team members, and configuring essential settings.
What You'll Do Today
- Verify your organization - Review your workspace details
- Invite team members - Add your team to Solatis
- Configure permissions - Set who can do what
- Review billing - Understand your subscription
- Enable integrations - Connect Slack, Google Drive, etc.
Part 1: Understanding Your Organization Structure
Solatis uses a three-level hierarchy:
Level 1: Organization
Your top-level account that contains everything. Only one admin per organization initially.
You are: Organization Owner/Admin Your permissions: Full access to all settings, users, billing, and audit logs
Level 2: Workspaces
Separate environments within your organization. Most teams have 1-3 workspaces:
- Main workspace - Core team documents and knowledge
- Projects workspace - Project-specific content
- Confidential workspace - Sensitive/legal documents
Each workspace:
- Has its own documents and AI agents
- Can have different team members
- Maintains separate search indexes
- Supports independent AI agent configurations
Level 3: Permissions & Roles
Within each workspace, team members have roles:
| Role | Documents | Agents | Users | Billing | Settings |
|---|---|---|---|---|---|
| Owner | Create/Edit/Delete | Manage | Invite/Remove | View/Edit | Full Control |
| Admin | Create/Edit/Delete | Manage | Invite/Remove | View | Full Control |
| Editor | Create/Edit/Delete | View | None | None | View Only |
| Viewer | View Only | View | None | None | View Only |
| Guest | View specific docs | None | None | None | None |
Recommendation: Start with your 3-5 core team members as Editors. Add more people once you understand your workflow.
Part 2: Inviting Your First Team Members
Step 1: Navigate to User Management
- Click the settings gear icon ⚙️ in the top right
- Select Team & Access
- Click the Invite Team Members button
Step 2: Enter Email Addresses
You can invite multiple people at once:
alice@company.com
bob@company.com
carol@company.comStep 3: Assign Roles and Workspace Access
For each person, select:
- Role: Choose Editor for most team members (they can create/edit documents)
- Workspaces: Which workspaces can they access?
- Main workspace - Usually everyone
- Projects workspace - Only people working on projects
- Confidential workspace - Only executives/legal team
Step 4: Send Invitations
Click Send Invites. Team members receive an email with:
- Invitation to join Solatis
- Link to accept invitation
- Workspace and role assignments
What happens:
- Invitees get email within 1 minute
- They click the link and create a password
- They're immediately added to their assigned workspaces
- They can start using Solatis right away
Step 5: Verify They Joined
After they accept:
- Go to Team & Access
- You'll see their name and status: Active
Part 3: Setting Up Your Workspaces
Review Your Default Workspace
When you created your organization, Solatis created a default workspace. Let's make sure it's configured correctly:
- Click Workspaces in the top navigation
- Click Main Workspace (or your default)
- Review the settings:
| Setting | What It Does | Default |
|---|---|---|
| Workspace Name | Display name for this workspace | "Main Workspace" |
| Description | What's this workspace for? | Empty |
| Privacy | Who can discover this workspace? | Private (invite-only) |
| Default AI Model | Which LLM for this workspace? | Claude 3.5 Sonnet |
| Search Optimization | How detailed is semantic search? | Balanced |
Customize Your Workspace
Update the name and description:
- Click Settings (gear icon)
- Click Workspace Info
- Change:
- Name: "Product Team" (be specific)
- Description: "Documentation, meeting notes, competitive analysis"
- Click Save
This helps team members understand what the workspace is for.
Choose your default AI model:
- In Workspace Settings, find AI Model Configuration
- Choose from:
- Claude 3.5 Sonnet (Recommended) - Best reasoning and accuracy
- GPT-4 - Fast, good for varied tasks
- Claude 3 Opus - Deep reasoning for complex analysis
Tip: Use Claude 3.5 Sonnet unless you have a specific reason. It's the most accurate for document analysis and semantic search.
Create Additional Workspaces (Optional)
If you need separate spaces for different teams:
- Go to Workspaces
- Click Create New Workspace
- Name it: "Projects", "Legal", "Confidential", etc.
- Click Create
- Invite specific people to this workspace
When to create separate workspaces:
- ✅ Confidential documents (legal, executive, HR)
- ✅ Project-specific knowledge bases
- ✅ Different teams with different access levels
- ❌ Don't create one per person (use Viewer role instead)
- ❌ Don't create one per project (use tags in documents instead)
Part 4: Essential Permissions Setup
Understand the Three Permission Layers
Layer 1: Workspace Roles
Who can access the workspace and what they can do?
- Owner/Admin: Can manage users and workspace settings
- Editor: Can create/edit documents and run agents
- Viewer: Can only read documents
Layer 2: Row-Level Security (RLS)
Which specific documents can each person see?
By default, all workspace members can see all documents. But you can restrict:
- Secret documents: Only executives
- Legal contracts: Only legal team
- Customer data: Only customer success team
Layer 3: Agent Access Control
Which AI agents can each person use?
- Public agents: Everyone can use
- Private agents: Only specific people
- Restricted agents: Only admins can execute
Setting Up Row-Level Security
When you have sensitive documents:
Go to a sensitive document (e.g., contract, strategy)
Click Permissions (lock icon) at the top
Click Restrict Access
Choose who can see it:
- Specific people: alice@company.com, bob@company.com
- By role: Only Editors and above
- By department: Only Product team
Click Save
Now only those people can:
- See this document in search results
- Access the document directly
- Share it with others
Security note: Solatis enforces these permissions at the database level. Even if someone knows the document ID, they can't access it without permission.
Part 5: Configuring Integrations
Enable Slack Integration
This allows Solatis to post summaries and alerts to Slack.
- Go to Settings ⚙️
- Click Integrations
- Find Slack and click Connect
- You'll be redirected to Slack
- Click Authorize to allow Solatis to post to your workspace
- Choose which channels Solatis can post to:
- #general - Organization-wide announcements
- #meetings - Meeting summaries
- #documents - New document alerts
- Click Confirm
What Solatis will do:
- ✅ Post meeting summaries to #meetings
- ✅ Alert @everyone when important documents are shared
- ✅ Send task reminders
- ✅ Post AI agent results
- ❌ Never read private messages
- ❌ Never access user passwords
Enable Google Drive Integration
Share documents from Google Drive with Solatis:
Go to Integrations
Find Google Drive and click Connect
You'll see Google's permission screen
Click Allow to let Solatis access your Google Drive
Choose which folders Solatis can access:
- All files: Full access
- Specific folder: Just /Company Docs
- Just shared files: Only files shared with you
Click Save
What you can now do:
- Upload Google Docs directly to Solatis
- Have Solatis analyze Google Sheets
- Link to Google Drive files in documents
- Solatis automatically syncs file updates
Enable Google Meet Integration
Automatically transcribe and analyze meetings:
Go to Integrations
Find Google Meet and click Connect
Click Allow to let Solatis join your meetings
Choose which calendars to monitor:
- All meetings
- Just meetings with "analysis" tag
- Specific team's meetings
Click Save
Now when you start a Google Meet:
- Solatis joins as "Solatis Recorder"
- Automatically transcribes in real-time
- Extracts action items
- Generates summary
- Creates Jira tickets for tasks
- Emails summary to participants
Note: Solatis never records video. It only transcribes audio.
Enable Jira Integration
Automatically create and update Jira tickets:
Go to Integrations
Find Jira and click Connect
Enter your Jira domain: company.atlassian.net
Click Generate Token (you'll need to authorize once)
Give Solatis permission to:
- Create issues
- Update existing issues
- Assign to team members
Click Confirm
Now your agents can:
- Create Jira tickets from meeting action items
- Update tickets when tasks complete
- Link documents to Jira issues
Part 6: Configure AI Agent Defaults
Choose Default Behaviors
These apply to all AI agents in your workspace:
- Go to Settings ⚙️ → AI Agent Configuration
- Choose:
| Setting | Options | What It Does |
|---|---|---|
| Language Model | Claude Sonnet / GPT-4 / Claude Opus | Which AI powers the agents |
| Safety Level | Strict / Standard / Permissive | How much autonomy agents have |
| Approval Gate | Required / Optional / None | Which actions need human approval |
| Sensitive Data Redaction | On / Off | Auto-hide PII in agent outputs |
| Cost Limit | $50 / $100 / $500 per month | Monthly AI spending cap |
Recommended settings for teams new to AI agents:
- Model: Claude 3.5 Sonnet
- Safety Level: Standard (good balance of capability and caution)
- Approval Gate: Required (review agent actions before they happen)
- Data Redaction: On (protect customer data)
- Cost Limit: $50 (learn before spending more)
Part 7: Review Your Billing
Check Your Current Plan
- Go to Settings ⚙️
- Click Billing & Plans
- You'll see:
Current Plan: Pro
Team Size: 5 people
Documents: 247
Storage Used: 2.3 GB / 100 GB
Monthly Cost: $149
Renewal Date: March 1, 2026Understand Your Costs
Solatis has two cost components:
Fixed Costs (Per Month)
- Pro Plan: $149/month
- Up to 20 users
- 100 GB storage
- All integrations
- Semantic search
- Custom AI agents
Variable Costs (Pay as You Go)
- AI Agent Execution: ~$0.02 per agent run
- Meeting analysis: ~$0.05-0.10 per meeting
- Document analysis: ~$0.01-0.05 per document
- Semantic search: ~$0.001 per search
Example monthly cost:
Base Pro plan: $149
100 meetings × $0.07: $7
500 searches × $0.001: $0.50
Document uploads: $0
━━━━━━━━━━━━━━━━━━━━
Total: $156.50Upgrade Your Plan (If Needed)
If you need more users or storage:
- In Billing & Plans, click View Plans
- Compare:
| Plan | Pro | Enterprise |
|---|---|---|
| Users | Up to 20 | Unlimited |
| Storage | 100 GB | 1 TB |
| AI Agents | Limited | Unlimited |
| Integrations | All | All |
| SSO | No | Yes |
| Audit Logs | 30 days | 2 years |
| Cost | $149/mo | Custom |
- Click Upgrade to change plans
- Review the new charge (prorated to your billing date)
- Click Confirm
Part 8: Configure Security Settings
Set Up Two-Factor Authentication (2FA)
Protect your admin account with 2FA:
- Go to Settings ⚙️
- Click Security
- Find Two-Factor Authentication
- Click Enable 2FA
- You'll see a QR code
- Scan it with an authenticator app (Google Authenticator, Authy, Microsoft Authenticator)
- Enter the 6-digit code from your app
- Click Verify
Now when you log in:
- You enter email and password
- You're asked for your 2FA code from the app
- Only then do you access Solatis
Require 2FA for All Team Members
Enforce 2FA across your organization:
- In Security settings
- Toggle Require 2FA for all team members
- Click Save
Team members will:
- Get an email asking them to set up 2FA
- Have 7 days to complete it
- Be locked out if they don't set it up
Review Session and Login Activity
See who's logged in and from where:
- Go to Settings → Security
- Click Login Activity
- You'll see:
Alice (@alice) - Logged in from 192.168.1.5 (Chrome, macOS)
Last seen: 2 hours ago
Bob (@bob) - Logged in from 203.45.67.89 (Safari, iPhone)
Last seen: 1 day ago
Unknown user - Attempted login from 185.220.101.24
⚠️ Failed login attempt at 2:45 PMClick on any session to:
- See detailed info (browser, location, device)
- Revoke the session (force logout)
- Mark as suspicious (triggers alert)
Part 9: Set Up Audit Logging
Review Audit Logs
See everything that happens in your organization:
- Go to Settings → Audit Logs
- You'll see entries like:
2:45 PM - alice@company.com created document "Q1 Strategy"
2:40 PM - bob@company.com uploaded file "competitor-analysis.pdf"
2:35 PM - system ran "Meeting Analysis Agent" on meeting #456
2:30 PM - carol@company.com shared document with @legal_teamClick any entry to see:
- Who did it
- What they did
- When they did it
- From which IP/device
- What changed
Export Audit Logs
For compliance reports, export 30/90/365 days of logs:
- In Audit Logs, click Export
- Choose date range: "Last 30 days", "Last 90 days", etc.
- Choose format: CSV or JSON
- Click Download
You'll get a file with all activities for compliance purposes.
Part 10: Best Practices Checklist
As you set up your organization, complete these checklist items:
Security ✅
- [ ] Set your organization admin password (strong, 16+ characters)
- [ ] Enable 2FA on your admin account
- [ ] Require 2FA for all team members
- [ ] Review audit logs weekly for suspicious activity
- [ ] Enable sensitive data redaction for AI agents
- [ ] Set cost limits for AI agent spending
Team & Access ✅
- [ ] Invite core team members (3-5 people)
- [ ] Assign appropriate roles (don't make everyone Owner)
- [ ] Set up Row-Level Security for sensitive documents
- [ ] Create separate workspaces for confidential content
- [ ] Document who has access to what
Integrations ✅
- [ ] Connect Slack for notifications
- [ ] Connect Google Drive for document uploads
- [ ] Connect Google Meet for meeting analysis
- [ ] Connect Jira for task creation
- [ ] Test that integrations work (send a test message to Slack)
Configuration ✅
- [ ] Choose your default AI model (Claude 3.5 Sonnet recommended)
- [ ] Set up approval gates for AI agents
- [ ] Configure cost limits
- [ ] Set retention policies
- [ ] Review and customize workspace descriptions
Monitoring ✅
- [ ] Review login activity weekly
- [ ] Check audit logs for unexpected changes
- [ ] Monitor AI agent spending vs. budget
- [ ] Get alerts for policy violations
- [ ] Review team member activity monthly
Part 11: Common Admin Tasks
Add a New Team Member (Quick)
- Go to Settings → Team & Access
- Click Invite Team Members
- Type their email
- Select their role and workspaces
- Click Send Invites
Remove a Team Member
- Go to Team & Access
- Find the person in the list
- Click the ⋮ menu
- Click Remove from workspace or Remove from organization
- Click Confirm
Their access is immediately revoked. They can no longer log in.
Change Someone's Role
- Go to Team & Access
- Click the person's name
- Change their role: Editor → Viewer, etc.
- Click Save
The change takes effect immediately.
Restrict Access to a Document
- Go to the document
- Click the 🔒 Permissions button at the top
- Click Restrict Access
- Choose who can see it
- Click Save
Monitor AI Agent Spending
- Go to Settings → Billing & Plans
- Click AI Usage
- You'll see:
This Month: $23.45 / $50 limit
├─ Meetings analyzed: 18 × $0.07 = $1.26
├─ Documents processed: 145 × $0.01 = $1.45
├─ Searches: 2,300 × $0.001 = $2.30
└─ Agent runs: 8 × $5.00 = $40.00Click on each category to see details.
Part 12: FAQ for Admins
Q: How many people should I invite at once?
A: Start with your 3-5 core team members. Add more after they've used Solatis for a week and you know the workflow.
Q: What's the difference between Owner and Admin roles?
A:
- Owner: One person, full control, manages billing and organization-level settings
- Admin: Can manage users and workspace settings, but doesn't control billing
In most cases, you stay Owner. Only promote someone to Admin if you want to delegate user management.
Q: Can I change someone's role after inviting them?
A: Yes! Go to Team & Access, click their name, and change their role. Changes take effect immediately.
Q: What happens if someone leaves the company?
A:
- Go to Team & Access
- Click their name
- Click Remove from organization
- Their access is immediately revoked
- They can't log in anymore
Q: How do I keep sensitive documents private?
A: Use Row-Level Security:
- Open the sensitive document
- Click Permissions (lock icon)
- Click Restrict Access
- Choose specific people or roles
- Click Save
Now only those people can see it, even if others have workspace access.
Q: Can I undo changes?
A: Most changes are permanent but reversible:
- Remove someone: Go back to Team & Access, click "Pending", and resend invite
- Change roles: Just click their name and change it back
- Delete a document: Check Trash/Recycle bin first
We keep backups for 30 days.
Q: How much does Solatis cost?
A:
- Base plan: $149/month for up to 20 users
- AI agents: ~$0.01-0.10 per execution (usage-based)
- Enterprise: Custom pricing for 100+ users
See Billing & Plans for your exact costs.
Q: How do I contact support if something breaks?
A:
- Go to Contact Support
- Describe your issue
- Support responds within 1 hour during business hours
For urgent issues, email support@solatis.team with "URGENT:" in the subject line.
Next Steps
Now that you've set up your organization:
- Dive deeper into Permissions - Learn advanced access control
- Understand User Management - Manage your team at scale
- Learn about Organization Settings - Advanced configuration
- Explore AI Agent Configuration - Set up custom agents
- Read Security Best Practices - Protect your data
Questions? Contact our support team - we're here to help!
Congratulations! 🎉 Your Solatis organization is now set up and ready for your team. You've:
- ✅ Invited team members
- ✅ Configured workspaces
- ✅ Set up permissions
- ✅ Connected integrations
- ✅ Reviewed billing
Start uploading documents, scheduling meetings, and running AI agents. Your knowledge base will grow with every action!